Who We Are
D1AL was created to solve a problem that traditional call center and VoIP providers overlooked: debt collection firms have unique compliance, security, and operational needs that cannot be met with generic technology. Our focus is narrow by design. We serve collection agencies, law firms, and debt buyers who need reliable, compliant, and consumer-friendly communication solutions.
From caller ID reputation management to AI compliance monitoring, every D1AL product is engineered with one priority in mind — to help clients connect with consumers while staying within the guardrails of federal regulations, carrier requirements, and industry best practices. We are not another mass-market dialer company. We are a compliance-first technology partner built for the accounts receivable management industry.
Our Values
Our values reflect our commitment to being more than a technology provider — we’re a trusted compliance partner. Every decision we make, from innovation to client communication, is rooted in responsiveness, transparency, and regulatory excellence.
Community
& Industry Engagement
We are proud members of ACA International and RMAI, and we actively participate in conferences and working groups that shape the future of receivables management. Beyond the industry, D1AL donates free communication services to churches, synagogues, and religious organizations as part of our ongoing commitment to community service.
Our belief is simple: when agencies succeed, consumers benefit, and the industry strengthens. Compliance-first technology is not only good business — it is good stewardship.
