Outbound Dialing Solutions
for Debt Collection

Connect more. Spend less. Stay compliant.

Optimized Outbound
Call Performance

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    D1al Solutions - Outbound Dialing Solutions - The Challenge Outdated Dialers

    The Challenge: Outdated Dialers Hurt Contact Rates

    Traditional dialers often blast calls at high volume, triggering carrier’s spam filters and leading to blocked or mislabeled numbers. Worse, many platforms ignore regulatory requirements such as the CFPB’s “7-in-7” rule on call frequency.

    The result?

    • Lower RPCs (right-party contacts)

    • Higher consumer complaints
    • Increased compliance risk with regulators and carriers

    The D1AL Difference:
    Built for Collections Compliance

    D1AL’s Outbound Dialing Solutions are designed exclusively for debt collection agencies, law firms, issuers, and debt buyers.

    Predictive Dialing

    Maximize agent efficiency while staying compliant.

    Broadcast Dialing

    Streamline large outreach campaigns with carrier-friendly pacing.

    Preview & Click-to-Call

    Give agents context before dialing for a more consumer-friendly approach.

    • Run campaigns that respect regulations and maintain carrier trust. Compliance guardrails are built into the platform, not bolted on as an afterthought.

    Predictive Dialing

    Maximize agent efficiency while staying compliant.

    Broadcast Dialing

    Streamline large outreach campaigns with carrier-friendly pacing.

    Preview & Click-to-Call

    Give agents context before dialing for a more consumer-friendly approach.

    • Run campaigns that respect regulations and maintain carrier trust. Compliance guardrails are built into the platform, not bolted on as an afterthought.

    Outbound Dialing - The D1al Difference

    Case Study:
    Boosting RPCs with D1AL’s Predictive Dialer

    See how real clients achieve stronger performance and measurable results using D1AL’s compliance-first dialing technology.

    D1al Solutions Outbound Dialing Solutions Case Study

    • Client:
      Mid-sized debt collection agency (50 agents)

    • Challenge:
      Low RPC rates due to spam flags and inefficient legacy dialer

    • Solution:
       Implemented D1AL’s predictive dialer and caller ID reputation management service, safeD1AL

    • Results (90 days):

      • [38%] increase in RPCs
      • [22%] reduction in cost per contact
      • Fewer consumer complaints, better agent productivity, and improved morale

    • This case demonstrates how compliance-first dialing and clean caller IDs deliver measurable results.

    Why Agencies Choose
    D1AL’s Outbound Dialing Solutions

    Agencies choose D1AL because our solutions are built specifically for the receivables industry, delivering the perfect balance of compliance, performance, and reliability. Every feature is designed to help teams connect more, stay protected, and work efficiently.

    Higher Contact Rates

    Integrated with safeD1AL, our Caller ID Reputation Management tool, our dialers deliver up to 45% more consumer connections.

    Lower Costs

    More RPCs per phone number means fewer purchased numbers and fewer wasted dials.

    Better Consumer Experience

    Calls connect with context, pacing, and compliance safeguards built in.

    Proven Carrier Compatibility

    STIR/SHAKEN verified and actively monitored for baseline connection rate anomalies.

    FAQs
    Outbound Dialing Solutions

    From call routing to compliance and carrier connectivity, find detailed answers about how D1AL enhances your outbound strategy and increases right-party contacts.

    outbound dialing solutions FAQ

    How does D1AL keep our dialing campaigns compliant?

    Our platform enforces CFPB call frequency limits, integrates carrier reputation monitoring, and uses STIR/SHAKEN verified numbers.

    Can we run predictive and preview campaigns simultaneously?

    Yes. Many agencies run multiple campaigns depending on the debt type, consumer profile, or compliance sensitivity.

    How does outbound dialing integrate with caller ID management?

    Clean caller IDs reduce spam flags, which in turn increases RPCs. D1AL combines safeD1AL with its outbound dialing solutions for maximum results.

    Do you provide omnichannel support?

    Yes. Our outbound solutions integrate seamlessly with texting, email, and consumer portals to create your compliant omnichannel strategy.

    Ready for
    better results?

    Stop losing connections to spam labels and reach more consumers. Stay compliant and lower your cost per contact with D1AL.